Refund policy

All Spurlock Cattle Co. products are custom-made to order. Because of this, returns and exchanges are accepted only if there is an issue with the garment, such as a defect, damage, misprint, or an incorrect item. We cannot accept returns or exchanges for change of mind or incorrect size selection, so please check the size chart before ordering.

We stand behind our products. If your item arrives defective, damaged, misprinted, or is not the item you ordered, contact us within 30 days of delivery at spurlock.113@gmail.com with your order number and a photo of the issue. We will replace the item or refund you.

Please do not send anything back until we have approved your request. Items sent back without first contacting us will not be accepted. If a return is needed, it should be sent to:

Spurlock Cattle Co.
24084 Claibourne Rd.
Marysville, OH 43040
United States

Exchanges
If we approve an exchange for a defective or incorrect item, we will send a replacement at no cost to you.

Refunds
We will notify you once we have reviewed your request and let you know whether a refund or replacement was approved. If a refund is approved, you will be refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your refund, please contact us at spurlock.113@gmail.com.

Questions
You can always contact us about any order question at spurlock.113@gmail.com.